Blockchain: It’s About Customers, Not Cryptocurrencies

By Guest Contributor


Two massive trends are forcing customer-centered rather than
product- or activity-centered behavior by organizations. The global capacity to connect and the aggregate power of global computation are fueling rising customer expectation in both for-profit companies, and public and non-profit institutions – from health care to education to government.


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YPO Innovation Week 2019 Day 3 Addresses Future of Everything, 4th Industrial Revolution and Trust


YPO Innovation Week 2019 continued Thursday with presentations and conversations around the globe focused on the future of work, the future of mobility, the Fourth Industrial Revolution and how humans will never be replaced. In fact, today’s virtual session focused on high performing organizations —…

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